Following the statistics

Double-click a sent email to open it. The top of the window recalls the sender, the recipients, the date and the subject, then the statistics:

1. 1Duplicateopens a new draft with the same content, to address and send again.
2. 2Resend to Non-openersopens a new draft addressed only to the people who did not open the email.
3. 3Recipients, Opens and Clicksthe number of emails sent, of opens and of clicks on a link, with their percentage.
4. 4View recipient detailsthe list by name, described below.

Opens counts every opening: a person who opens the email three times counts three times, and the percentage can exceed 100 %. To know how many people opened it, look at the Opened filter of the details.

1. 1The filtersAll, Sent, Opened, Clicked, Failed and No email, with their number.
2. 2Search, CSV and Excelsearch for a recipient, or export the list displayed.
3. 3Opens and Clicksper recipient, with the date of the first opening and the source: Group, Company, Family when the members of a family are gathered in a single send, or Direct for a person chosen individually or coming from a distribution list.

Resend to Non-openers prepares the reminder with the right recipients already in To; reread the text, then send:

1. 1The non-openersthe people who did not open the email, added one by one.