Assigning a subscription to members

Menu Invoicing2 min read

The subscription is given on the contact's record, Billing data tab: Subscriptions section, Add, then the Subscription and, if needed, a Discount (chapter 3: Adding a member, a company or a family, part "Adding an adult member"). For many members at once, use bulk editing (chapter 3: Editing contacts in bulk). Removing a subscription's tag deletes its assignment.

The new subscription goes out with the next sending of the subscriptions (see "Invoicing the subscriptions").

Who receives the invoice

  • Invoice delivery: Email or Postal, in the same section. Without an email address, GestiClub switches the member to Postal.
  • The email address: that of the legal representative who Receives invoices (only one parent has this role), otherwise the primary contact's, then the other legal representative's, otherwise the member's.
  • The postal address: the member's, even when a parent receives the invoice.
  • A company: its invoice goes by email to the Billing contact, whether or not their Receives communications box is ticked, otherwise to the Company email.

Families

The family's Billing mode is set in the Family data tab of its record (chapter 3: Adding a member, a company or a family, part "Creating a family"):

  • Individual: each member receives their own invoice.
  • Grouped: a single invoice for the household, listing each member's subscription followed by their first name. It is addressed to the family, and goes out according to the family's Invoice delivery, by email to the primary contact.
Grouped or individual billing

Special cases

  • Member paused: they are not invoiced during their pause, and these periods are never invoiced afterwards.
  • Payment arrangement: the member is left out of the bulk sending of reminders; send them an account statement instead (see "Following an invoice").
  • Resignation: the member's subscriptions are deleted. If they have open invoices, they receive an account statement (chapter 3: Resignation and reactivation of a member, part "Recording a resignation").