Reminders

An invoice not paid by its due date is late. Reminders go from Reminder 1 to Reminder 3, then to the Formal notice, respecting the Interval between reminders of the settings.

Select the invoice, then click Reminder.

1. 1The situationthe invoice is due, or not yet, or the delay of the last reminder is still running.
2. 2The reminder offeredSend the first reminder, the second or the third, Resend the last reminder, or Send the formal notice; Do nothing closes the window.
3. 3The deliveryby email, or by post: the PDF opens for printing.
4. 4Sendsends the reminder.

Send reminders chases at once all the invoices that have reached a new level, after confirmation. Depending on the Reminder format, each debtor receives a reminder covering all their invoices, or one reminder per invoice.

Debtors set to Postal or with no email are not forgotten: their reminders wait to be printed, and the print window opens by itself. The people in charge of the billing notifications receive an email with the reminders sent and those to post (chapter 12: Notifications).

A member who has a Payment arrangement is not chased by the bulk sending; the invoice's Reminder button is still available.

Print › Reminders to send produces the PDF of the reminders to post and marks them as sent. GestiClub then offers to save the file in the Documents module. Sent reminders reprints the last reminders sent by email, for your records.