Quotas
Menu cog at the top right5 min read
The Quotas tab is read-only: it shows where the club stands against the limits of its GestiClub plan.
- Contactsthe percentage of the limit, then Existing and Available, and in grey the number of contacts against the limit ("61 / 100").
- Disk spacethe percentage, then Used and Free, and in grey the space used against the limit.
- The licencePlan (the plan's formula), Country and Duration (from the start date to the end date of the plan).
What is counted
- Contacts: the members, including former members, and the companies. A deleted contact no longer counts.
- Disk space: the files the club has uploaded to GestiClub: the documents (old versions and trash included), the members' photos, the logos of the club and of the companies, and the attachments of the accounts. Email attachments and invoices are not included. The figure is recalculated about every fifteen minutes.
- The limits: they depend on the GestiClub plan chosen and on the extra member packs bought by the club.
When the club nears its limit
From 85 % of a limit, the people who have the Subscription right of the Settings module (by default the Administrator, the Committee, the Secretary and the Accountant) see a warning (for example, 90 % of the contacts quota is already used) that they can close. Nothing is blocked yet.
As soon as the limit is exceeded, the part over the limit appears in red in the gauge and the tab shows the banner "You are exceeding your plan limits." with the Upgrade button. Beyond a 5 % tolerance, the club is over its limit: these same people see the window telling them the plan's limit has been exceeded, and the blocking described below starts.
- The gauge over its limitthe percentage and Overage give the number of contacts over the limit.
- The bannerUpgrade opens the window where a larger plan or a higher number of members is chosen (see "Buying or upgrading the plan").
For a subscribed club that has not accepted the automatic upgrade, going over the limit blocks the following. A club on trial is blocked the same way, from its plan's limit.
- adding contacts: a member, a family, a company, a registration through a public form;
- uploading files: a document, a photo, a logo, an email attachment, a form's rules or a bank statement file.
A message then says what is blocked, for example that the plan's contacts limit has been exceeded and that the plan must be upgraded to add new contacts. Everything else carries on: viewing, editing, exporting, invoicing and recording payments. A contact import is refused as soon as it would create more contacts than there are places left, whether the limit is exceeded or not; updating existing contacts through an import creates nothing and stays possible. When the overage concerns contacts, the public registration forms are also unpublished; they will have to be published again once the situation is resolved (chapter 4: Creating a form, part "Publishing or unpublishing").
There are two ways out of the overage: Upgrade, or get back to 100 % or less by deleting contacts or files; the blocking is lifted at the next daily check. In the overage window, the box that authorises the automatic upgrade lets GestiClub move the club to a larger plan as soon as a limit is exceeded: the club is then never blocked.
Buying or upgrading the plan
The plan is bought directly in GestiClub, without leaving your space. The footer button, Buy during the trial and Upgrade afterwards, the Upgrade button of the Quotas tab and the overage window all open the same window: Buy GestiClub during the trial, Update my plan afterwards.
- Choose the plan and the number of members of your club, then click Buy now. Your current plan is marked.
- Check the Billing information: your club's details are already filled in. Your discount code, for example the referral one, is picked up automatically.
- Check the Order summary, accept the general terms of sale, then click Confirm purchase.
The window confirms the order, and the confirmation and the invoice go out by email. When you change plan, you only pay for the remaining period of your subscription. The order is always recorded for the club you are logged into.
When the trial ends, the club can still log in, Forgot password? included, to buy its plan: its data is kept. A person who has the Subscription right lands on the Your trial has ended page, which opens the same window; the others are asked to turn to their committee. Once the order is placed, access to the space comes back as soon as the payment is received.